At FSS, our employees are our greatest asset. We pride ourselves on hiring the right people for the right position...and our customer testimonials highlight that exact point. Please see some of our most recent customer testimonials from across the country.

"I recently flew out of CLE and received service from Rickie Lurie, who was very kind, courteous and professional.

Mrs. Edwards / CLE

"Leonard Ross did a wonderful job assisting me and my mom.

Francine M. / CLE

"I'd like to thank Maryellen for her outstanding support and commitment. She's truly fantastic.

Bernd R. / BOS

"Mark Jones was very courteous assisting me with my wheelchair needs.

Jean L. / CLE

"I want to let you know about a special employee at Logan airport and congratulate him: James Smith. He helped me recover my laptop that I forgot earlier in my cab. He was really courteous, kind and reassuring. He is really good at customer service. Thank you very much! If you award the best employee of the month, you should award him! Thanks again!

Agathe F. / BOS

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