Testimonials

At FSS, our employees are our greatest asset. We pride ourselves on hiring the right people for the right position...and our customer testimonials highlight that exact point. Please see some of our most recent customer testimonials from across the country.

"I just want to say what a big help Joulali was at Logan Airport in Boston. He assisted my mother-in-law with her wheelchair from curbside all the way to the gate and everything went smoothly. She had not flown in several years, so it was a relief to have it go so well. He was attentive and very easy to work with. Thanks for starting off our trip on such a good note!

Kendall B. / BOS

"Mark Jones did a great job helping my mom with her wheelchair. Please pass along my thanks.

Anonymous / CLE

"I came through FAT and found everyone very helpful in assisting me with my wheelchair, but I was most impressed with the performance of Monica Dillingham.

Beverly Y. / FAT

"I recently flew out of CLE and received service from Rickie Lurie, who was very kind, courteous and professional.

Mrs. Edwards / CLE

"I want to let you know about a special employee at Logan airport and congratulate him: James Smith. He helped me recover my laptop that I forgot earlier in my cab. He was really courteous, kind and reassuring. He is really good at customer service. Thank you very much! If you award the best employee of the month, you should award him! Thanks again!

Agathe F. / BOS

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