Testimonials

At FSS, our employees are our greatest asset. We pride ourselves on hiring the right people for the right position...and our customer testimonials highlight that exact point. Please see some of our most recent customer testimonials from across the country.

"I'm very pleased to recognize one of your employees, Maria Aguilar, at DFW for the excellent service my Dad received at the airport. My dad is 75 years old and he was cared for by Maria…please extend my gratitude to her.

Johnson A. / DFW

"I arrived from Australia connecting through Dallas and was ill at the time, but Osman was very courteous, kind and was a complete joy. Thank you.

Martha St. / DFW

"I had great service from Wheelchair Agent, John. He is a great young man.

Cheryl R. / CLE

"Urzula runs a very tight ship in MSY - great experience at this station. Please pass on my appreciation.

Scott M. / MSY

"I want to let you know about a special employee at Logan airport and congratulate him: James Smith. He helped me recover my laptop that I forgot earlier in my cab. He was really courteous, kind and reassuring. He is really good at customer service. Thank you very much! If you award the best employee of the month, you should award him! Thanks again!

Agathe F. / BOS

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