At FSS, our employees are our greatest asset. We pride ourselves on hiring the right people for the right position...and our customer testimonials highlight that exact point. Please see some of our most recent customer testimonials from across the country.
"Robin did a great job - thank you!
"I want to compliment John J. Jacob A. and O Som. -- they did an outstanding job yesterday of helping more than 40 passengers, going above and beyond what was necessary.
"Alice John - our attendant, what an excellent job she did for us today. Thank you for the supreme service.
"I recently flew out of CLE and received service from Rickie Lurie, who was very kind, courteous and professional.
"I wanted to bring to your attention and recognize the outstanding customer service I received from someone on your staff. If it weren't for the help of Nasr Aziz, my business trip to Dallas would have been very difficult, to say the least. I realized I lost my cell phone as I exited the plane. I saw Nasr at his post and requested his help. He was sincerely empathetic to my situation and totally exceeded my expectations in trying to assist in any way he could. Just as I was about to give up, Nasr received a call from a woman who found my plane and connected us. I cannot tell you how pleased I was that Nasr went out of his way to help me. HE was sincerely concerned and I truly appreciated all he had done. You can be very proud to have someone on your staff as capable and helpful as Nasr. Thanks again.