Testimonials

At FSS, our employees are our greatest asset. We pride ourselves on hiring the right people for the right position...and our customer testimonials highlight that exact point. Please see some of our most recent customer testimonials from across the country.

"John Pilisy was our wheelchair attendant flying out of CLE. He did an outstanding job, going beyond the usual range of duties to make sure we were taken care of. He is an outstanding employee and compassionate human being.

Peter S. / CLE

"Recently I was on a trip and Juan helped me as I was in a wheelchair...just a note to let you know what a gem you have in him...very helpful, gracious and polite. We need more people like him...

Toby S. / BOS

"I'd like to thank Maryellen for her outstanding support and commitment. She's truly fantastic.

Bernd R. / BOS

"I'm very pleased to recognize one of your employees, Maria Aguilar, at DFW for the excellent service my Dad received at the airport. My dad is 75 years old and he was cared for by Maria…please extend my gratitude to her.

Johnson A. / DFW

"I want to let you know about a special employee at Logan airport and congratulate him: James Smith. He helped me recover my laptop that I forgot earlier in my cab. He was really courteous, kind and reassuring. He is really good at customer service. Thank you very much! If you award the best employee of the month, you should award him! Thanks again!

Agathe F. / BOS

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